Privacy policy
The Signal Source (“We”) are committed to protecting and respecting your privacy.
This notice explains what personal data we hold about you, how we collect it, and how we use and may share your information when you use our website, purchase from us, or otherwise interact with our Services.
We are required to provide this information under applicable data protection laws, including the California Privacy Rights Act (CPRA).
Please read this notice carefully. By using our Services, you acknowledge that you understand how your personal data will be used.
Who collects the information
The Signal Source is the data controller responsible for your personal information.
Our registered address is:
17633 Telge Road, Bldg. 1, Telge Industrial Estate, Cypress, TX, 77429, United States.
Our store is powered by Shopify, which enables us to provide the Services and may process personal information on our behalf or as an independent controller (see “California Privacy Rights” below).
References to “we”, “us” or “our” include the Company and our service providers where applicable.
Basis of this policy
This Privacy Policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed.
We process your personal information in order to fulfil contractual obligations, comply with legal requirements, pursue legitimate business interests, and, where required, rely on your consent.
Structure of this policy
This privacy policy is separated into the following sections:
- Customer privacy policy
- Website privacy policy
- California privacy rights
1.) Customer Privacy Policy
What personal information do we collect?
We collect information when you place an order, create an account, contact us, or otherwise use our Services.
This may include your name, address, email address, telephone number, payment details, account information, and transaction history.
We may also collect communications you send to us and information about how you use our Services (see Website Privacy Policy below).
How do we use your information?
We use your information to fulfil orders, process payments, manage accounts, and provide customer support.
We also use your data to improve our Services, prevent fraud, and maintain security.
Where permitted, we may use your information to send you updates, offers, and marketing communications.
Disclosure of your information
We may share your personal data with Shopify and other service providers, including payment processors, fulfilment providers, analytics providers, and marketing partners.
We may also disclose information where required by law, to enforce our terms and policies, or in connection with a business transaction such as a merger or acquisition.
Third parties will process your information in accordance with their own privacy policies.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
2.) Website Privacy Policy
Information we may collect from you
We may collect information when you complete forms on our website, contact us, or make purchases.
We may also collect details of your visits, including traffic data, location data, and browsing activity.
IP addresses
We may collect information about your device, including IP address, browser type, and operating system.
This information is used for system administration and to improve our website.
Cookies
We use cookies to improve functionality and enhance your experience.
Cookies help us understand how you use our website and allow us to personalise content.
You can control cookies through your browser settings.
Where we store your personal data
Your data may be stored and processed outside your country of residence, including in the United States.
Where required, we implement appropriate safeguards to protect your information.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal information.
Security
We take reasonable steps to protect your personal data.
However, transmission over the internet is not completely secure, and we cannot guarantee absolute security.
Uses made of the information
We use your information to provide our Services, process transactions, communicate with you, and improve our website.
We may also use your data to comply with legal obligations.
3.) California Privacy Rights (CPRA)
If you are a California resident, you have the following rights:
Right to know
You may request details of the personal information we collect, including the categories of data collected, sources of the data, purposes of use, and categories of third parties with whom data is shared.
Right to delete
You may request that we delete personal information we hold about you, subject to legal exceptions.
Right to correct
You may request that inaccurate personal information is corrected.
Right to opt out of sale or sharing
You may request that we do not sell or share your personal information for advertising purposes.
We recognize Global Privacy Control (GPC) signals where applicable, you can visit https://globalprivacycontrol.org/.
Right to limit use of sensitive personal information
You may request that sensitive personal data is used only for necessary purposes.
Right to non-discrimination
We will not treat you unfairly for exercising your rights.
Notice at collection
At or before collection, we inform you of the categories of personal data collected and the purposes for which it is used.
Further details are provided throughout this Privacy Policy.
Your rights (general)
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will respond within the timeframes required by law.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Access to information
You have the right to request access to personal data we hold about you.
Requests should be sent to: sales@thesignalsource.com
We will respond within the legally required timeframe.
Changes to this Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page and, where appropriate, notified to you.
Contact
If you have any questions regarding this Privacy Policy, please contact:
The Signal Source
Email: sales@thesignalsource.com
Address: 17633 Telge Road, Bldg. 1, Telge Industrial Estate, Cypress, TX, 77429, United States